You’ve got the basics down—now it’s time to step it up! This course is all about taking your business writing to the next level with advanced techniques that make your documents shine. We’ll explore the finer points of tone, style, and formatting to help you write messages that are not just professional but truly persuasive.Whether you’re writing proposals, executive summaries, or in-depth white papers, you’ll learn how to write with authority and confidence.
Get ready to become a research ninja with our "Conducting Basic Business Research" course! This course makes research fun, accessible, and totally practical for all professionals.
You'll start by planning a killer research project, figuring out exactly what you need to know, and picking the perfect methods—whether that’s interviews, focus groups, or even a bit of historical digging. Then, you'll gather and analyse your data like a pro, turning raw numbers into clear, actionable insights. And the best part? You'll learn how to present your findings in a way that’s not only persuasive but also impressively professional.
By the end of this course, you'll be armed with the skills to conduct research that drives real results in your career!
Business policies and procedures are the backbone of any organisation, and this course will show you how to write them clearly and effectively. We’ll guide you through the process of structuring these documents, defining roles and responsibilities, and using language that minimises confusion and uncertainty. Whether you’re drafting HR policies, compliance guidelines, or operational procedures, you’ll learn how to create documents that are easy to understand and follow.
We’ll also cover best practices for ensuring your policies and procedures align with legal and regulatory requirements, so they’re not only clear but also compliant. Through practical exercises, you’ll develop the skills to create documents that support your organisation’s strategic goals and ensure smooth operations.
By the end of this course, you’ll be equipped to write policies and procedures that are both user-friendly and legally sound. Perfect for HR professionals, managers, and compliance officers.
This vibrant two-day adventure is designed to make you a standout speaker with flair. On Day 1, you’ll kick off by banishing those nerves with practical techniques, then dive into crafting speeches that captivate and energise. We’ll focus on engaging your audience with confidence, mastering body language, and using your voice to keep everyone hooked.
Day 2 is all about taking your skills up a notch—creating impressive visuals, handling tricky questions like a pro, and acing virtual presentations. With plenty of interactive activities, role-playing, and welcoming feedback, you’ll polish your unique style and shine in your final presentation.
Get ready to charm your audience and speak with style and impact because by the end of this course, you’ll be equipped to deliver compelling, professional speeches that resonate with any audience.
Emails are the lifeblood of workplace communication, but are yours making the impact you want? This course is designed to help you master the art of email communication, ensuring your messages are clear and on point. We’ll cover everything from attention-grabbing subject lines to structuring your email content for maximum clarity and professionalism.
But it’s not just about writing emails—it’s about managing them, too. You’ll learn strategies for prioritising and responding to emails efficiently, all while maintaining the right tone, especially in tricky situations.
By the end of this course, you’ll be equipped to send emails that enhance your professional image and keep communication flowing smoothly in your workplace. A must for anyone looking to boost their email skills and streamline their daily communication.
Memos and letters may seem old-school, but they’re still powerful tools in the business world. This course will teach you how to write them effectively, ensuring your messages are clear, professional, and appropriate for any situation. You’ll learn the structure and format of these documents, as well as how to strike the right tone to communicate your message effectively.
We’ll also dive into the tones of using memos and letters to manage sensitive issues and maintain professional relationships. You’ll practice writing documents that convey important information with tact and diplomacy, ensuring your communication is both informative and respectful.
By the end of this course, you’ll be able to write memos and letters that get the job done while maintaining a professional tone. Ideal for professionals who need to communicate important information within their organisation or with external stakeholders.
Ready to level up your business writing game? This course is your go-to guide for mastering the essentials of clear, to-the-point, and impactful business communication. Whether it’s drafting that perfect email or putting together a sharp memo, you’ll learn how to tailor your writing to get your message across effectively. We’ll dive into understanding your audience, setting clear objectives, and structuring your content like a pro. From emails to reports, you'll gain the skills to adapt your writing style across various business documents.
But we won’t stop there! We know that clarity is key, so we’ll equip you with practical tips to keep your writing sharp and focused. Say goodbye to confusing jargon and hello to precise, plain language that hits the mark every time. By the end of this course, you’ll be confidently creating business documents that not only look professional but also communicate your ideas clearly and efficiently. Perfect for any professional looking to make a strong impression with their writing.
Need to write reports that get noticed? This course is your all-in-one guide to writing business reports that are not just informative, but also engaging and easy to digest. We’ll show you how to structure your reports logically, organise information effectively, and present data in a way that’s clear and impactful. Whether it’s an analytical report, a research paper, or a progress update, you’ll learn how to adapt your writing to suit various business needs.
We’ll also focus on the visual side of things, teaching you how to use charts, graphs, and tables to make your reports not only more informative but also more visually appealing. Accuracy and objectivity are key, and we’ll make sure you’re equipped to present information in a way that’s both factual and persuasive.
By the end of this course, you’ll be able to produce professional reports that communicate your findings and recommendations effectively, making your work stand out. Perfect for professionals who want to elevate their report writing skills.
Need to explain complex ideas to a non-technical audience? This course is designed to help you do just that, with practical techniques for simplifying technical concepts and presenting them in a clear, accessible way.Whether it’s writing user manuals, product descriptions, or technical reports, you’ll learn how to break down information so that anyone can understand it.
We’ll also cover the importance of visual aids like diagrams, charts, and tables in making your documents more engaging and easier to follow.
By the end of this course, you’ll be able to communicate technical information with confidence, ensuring your audience gets the message without getting lost in the details. Perfect for professionals in tech, engineering, or healthcare who need to bridge the gap between technical and non-technical stakeholders.
Want to win more business? This course is all about mastering the art of writing business proposals that close deals and drive growth. You’ll learn how to craft compelling proposals that clearly communicate value and persuade stakeholders to say “yes.” From the executive summary to the pricing strategy, we’ll cover all the key components that make up a winning proposal.
Remember that writing is just part of the equation! We’ll also teach you how to craft your proposals in a way that grabs attention and compels the reader to take action. Through practical exercises, you’ll develop persuasive language, logical arguments, and clarity, ensuring your proposals are both professional and convincing.
By the end of this course, you’ll have the skills to write proposals that stand out from the competition and win new business. Ideal for professionals in sales, marketing, or business development.
Dive into the exciting world of competitive bidding with our hands-on course designed to turn you into a bidding pro!Over two dynamic days, you’ll uncover the secrets to mastering the bid lifecycle, from discovering new opportunities and navigating the legal landscape to crafting proposals that truly shine. We’ll guide you through everything from the basics of different bid types to understanding key regulations and ethical standards, all while helping you pinpoint the perfect opportunities to pursue.
In today’s digital age, writing for social media and digital platforms is a whole different ball game. This course will show you how to craft engaging, concise content that resonates with online audiences. Whether you’re writing for LinkedIn, Twitter, or your company’s blog, you’ll learn the best practices for creating content that drives interaction and builds your online presence. We’ll also cover the essentials of tone, briefness, and clarity in digital communication, plus strategies for optimising your content for search engines and social sharing. You’ll explore the role of visuals and multimedia in enhancing your written content, making your posts not just readable but shareable.
By the end of this course, you’ll be equipped to write digital content that stands out and supports your organisation’s overall strategic goals. Perfect for marketing professionals, content creators, and anyone managing a company’s online presence.