Memos and letters may seem old-school, but they’re still powerful tools in the business world. This course will teach you how to write them effectively, ensuring your messages are clear, professional, and appropriate for any situation. You’ll learn the structure and format of these documents, as well as how to strike the right tone to communicate your message effectively.
We’ll also dive into the tones of using memos and letters to manage sensitive issues and maintain professional relationships. You’ll practice writing documents that convey important information with tact and diplomacy, ensuring your communication is both informative and respectful.
By the end of this course, you’ll be able to write memos and letters that get the job done while maintaining a professional tone. Ideal for professionals who need to communicate important information within their organisation or with external stakeholders.